Frequently Asked Questions
What are the Payment Options?
At Conceive Plus we accept the following payment methods;
- Credit Card: Visa, MasterCard & American Express
All information is processed through SSL for your security and protection.
What are the Delivery Options?
Orders are automatically sent directly to our distribution centres for processing immediately after being placed.
Shipping Method: Orders within Australia are shipped by Australia Post using a trackable service, and we’ll email you the tracking link after your order is dispatched.
Shipping Time: We endeavour to ship orders within 24 hours (excluding weekends and public holidays). International orders are sent by Australia Post International and include tracking link when available.
Shop Globally: Not in Australia or New Zealand? Choose Country Here
Returns and Refunds Policy
Returns and Refunds Policy
Due to the personal nature of Conceive Plus and Sasmar products returns are not accepted.
Please make your selection carefully, refunds are not provided in case you change your mind after purchase. For product related questions contact our friendly staff who will be happy to assist.
Your safety is important to us and we maintain strict quality assurance compliancy to ensure that only new sealed products are released from our facilities. In the unlikely event that you receive an item that does not meet your satisfaction, please contact us .
When contacting us about a product please be sure to have the LOT and EXPIRY information and provide that to us. This information is unique to our products and is clearly printed on all product the packaging.
When do I use Conceive Plus?
Use Conceive Plus each time you make love with your partner when trying to conceive. Having sex a few days before and every day during your fertile period helps to increase the chances of natural conception. Conceive Plus is used just like a regular personal lubricant. If you are not sure of your fertile days, try our ovulation calculator for an approximate period when you are most fertile. We also suggest you use an ovulation test strip for an easy way to define your most fertile days. Having sex on your fertile days can increase your chances of getting pregnant naturally. Good luck!
I don’t have vaginal dryness, should I use it?
A large percentage of couples experience vaginal dryness when trying to conceive, most don’t notice it or think it’s a problem for them. Using Conceive Plus when trying to conceive is a good idea even if you feel you don’t need additional lubrication.
Does Conceive Plus increase sperm count?
No. Using a lubricant will not increase sperm count or increase the quality of his sperm. Conceive Plus can help by providing additional moisture for sperm to swim up through the cervix and reach the egg. For questions related to sperm count and quality, ask your doctor or healthcare professional.
What is the pH of Conceive Plus?
The pH of Conceive Plus is 7.5.To survive and function, human sperm requires an environment that contains certain electrolytes and is within a narrow range of pH, osmolality and tonicity. The World Health Organisation (see references below) has reported that the optimal condition for sperm survival and migration in the cervical mucus requires a pH in the range of 7.0 to 8.5 and an isotonic solution. Conceive Plus®is carefully formulated so that both pH and osmolality are within these recommended ranges.
Selected Scientific References: WHO Laboratory Manual for the examination of human Semen and Sperm-Cervical mucus interaction (1999), 4th Edition. Cambridge University Press, Cambridge, UK.Mortimer D. Practical Laboratory Andrology (1994). Oxford University Press, NY.
Should I use the Applicators or the Tube?
We suggest using both the applicators and multi-use tube when you are trying to get pregnant. Use one applicator up to 10-15 minutes before intercourse then use the multi-use tube together with your partner, like you would use a regular lubricant.
Do I need a prescription?
No, Conceive Plus is available over-the-counter so you don’t need a doctor’s prescription. You can usually find Conceive Plus lubricants on shelf next to ovulation and pregnancy tests. If you don’t find it ask your pharmacy to order it for you.
How much does Conceive Plus cost?
It is up to the pharmacy or retailer in Australia and New Zealand to set their own prices however Conceive Plus is very affordable, usually available at $24.99. See our where to buy page or ask at your local pharmacy.
My tubes are tied, will this work for me?
If you have had a surgical procedure to prevent getting pregnant, we suggest that you speak with your healthcare professional for their advice on the options available to you.
What ingredients are in Conceive Plus?
Conceive Plus is made using the following ingredients:
DEIONIZED WATER, HYPROMELLOSE, SODIUM CHLORIDE, GLYCEROL, SODIUM PHOSPHATE, DISODIUM PHOSPHATE, METHYLPARABEN, POTASSIUM CHLORIDE, MAGNESIUM CHLORIDE, CALCIUM CHLORIDE.